Returns & Exchanges
At Ohuhu, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy for items in their original, unworn condition. If your order isn't a perfect fit, our streamlined process makes it easy to exchange or return for a full refund.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Print and Pack
Download your prepaid shipping label and securely pack your items in their original packaging, ensuring all tags are still attached.
Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup; tracking will be provided via email once scanned.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing