Frequently Asked Questions
Everything you need to know about your Ohuhu shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually ranging from 7-15 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your process.
How do I find the right size?
Each product page features a detailed 'Size Guide' button. We recommend comparing your measurements against our chart, as sizing can vary between specific fashion cuts.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
Are your materials sustainably sourced?
Ohuhu is committed to ethical fashion. We prioritize working with suppliers who adhere to fair labor practices and utilize eco-friendly fabrics wherever possible.